CUSTOMER ENGAGEMENT VIA CAPTIVE PORTAL
-
Advertising of events, promotions and stores
-
Gathering of personal information
-
Shopper surveys and demographic enrichments
Shoppers who connect to the Mall FREE Wi-Fi, will be directed to a Captive Portal where initial registration is required. The platform also offers prime advertising opportunities for the mall, tenants & 3rd parties, creating opportunity to generate additional income for the property.
-
To enhance the user experience, only a valid email address (verified in real-time) and acceptance of the terms & conditions is required to complete the registration process.
-
When the user returns to the mall, the user’s mobile device will be remembered by its unique MAC address when selecting the applicable “SSID”.
-
The Captive Portal can be a valuable tool in generating useful demographic and psychographic information about shoppers, in order to create a shopper profile and assist marketing to maximize their efforts.